How Fast Do We Ship: Orders usually leave our warehouse within 2–5 business days. Most customers receive their flooring within 5 business days after shipment.

Return Policy:
We accept returns on unopened, undamaged cartons within 30 days of delivery (5-carton minimum). A 25% restocking fee applies. Return shipping is the customer’s responsibility unless the product is defective or damaged in transit.

Exceptions:

• No returns on opened boxes, clearance items, or special orders
• Exchanges allowed within 30 days on eligible HB-brand flooring

All returns require a Return Authorization (RA) number

To Start A Return: Email returns@hardwoodbargains.com or call 877-853-5667. We’ll walk you through the 3-step return process and issue an RA# to track it.