From Our Warehouse to Your Floors.

Every order is carefully packaged by our team using heavy-duty materials that protect your flooring on the journey. Once it leaves our warehouse, you’ll receive a tracking number so you can follow its progress every step of the way.

Delivery on Your Schedule

Carriers call ahead—usually 24 hours before arrival—to set up a delivery appointment. You’ll also be given a four-hour window, so you know when to expect your order and can plan accordingly. If you’re not ready to receive your floors right away, we can hold your order and ship when the timing is right.

What to Expect on Delivery Day

Your panels arrive via curbside freight delivery, which means the truck will be larger than a standard parcel service. The driver will unload the pallet to the curb, but you’ll want an extra set of hands to bring your flooring inside and place it where you need it.

If your property may be tricky for a large truck to access, simply let us know ahead of time so we can make arrangements that avoid any headaches.