What does the Hardwood Bargains Structural & Finish Warranty cover for my new floors?

Our warranty covers issues with the structural integrity of your hardwood, meaning defects in the wood itself or how it was manufactured. It also covers the finish, protecting against premature wear-through, peeling, or delamination under normal residential use. This ensures you can enjoy your beautiful Hardwood Bargains flooring for years to come.

How long does the Hardwood Bargains flooring warranty last?

The structural warranty typically lasts for the lifetime of the original purchaser, ensuring the wood itself is free from manufacturing defects. The finish warranty has a specific duration, often several years, providing protection against wear and finish failures during that period. Please refer to the specific warranty document for the exact timeframes applicable to your product.

What should I do if I think there's a problem with my floor that the warranty should cover?

If you notice any issues that you believe are covered by the Hardwood Bargains Structural & Finish Warranty, the first step is to contact our customer support team. Please have your proof of purchase and details about the issue ready. We will guide you through the claims process, which may involve inspection and providing documentation.

Are there any conditions or exclusions I should be aware of for the warranty?

Yes, like most warranties, ours has certain conditions. It generally applies to normal residential use and excludes damage from accidents, improper installation, excessive moisture, lack of maintenance, or commercial use. It's important to follow the recommended care and maintenance guidelines for your Hardwood Bargains flooring to keep the warranty valid. Always check the full warranty document for a complete list of exclusions.